Privacy Policy

1. Who We Are

This Privacy Policy applies to Advanced Guilford Concrete ("we," "us," or "our"), a concrete contractor based in Guilford, CT. Our website is located at concreteguilford.com. If you have questions about this policy, contact us at team@concreteguilford.com.

2. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.

Information you provide

When you fill out a contact or estimate request form on our website, we collect the information you submit - typically your name, phone number, email address, property address, and a description of your project. We use this information solely to respond to your inquiry and to provide the services you request.

Information collected automatically

Like most websites, ours collects certain technical information automatically when you visit. This may include your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit. This information is collected through standard server logs and, if enabled, analytics tools such as Google Analytics. We use this data to understand how visitors use our site and to improve its content and performance. We do not use this data to identify individual visitors.

3. Cookies

Cookies are small text files stored on your device by your browser. Our website may use cookies in the following ways:

• Functional cookies - to remember preferences and improve your experience on return visits.
• Analytics cookies - to help us understand which pages are most useful and how visitors move through the site. If we use Google Analytics, those cookies are governed by Google's Privacy Policy.

You can control or disable cookies through your browser settings. Disabling cookies may limit some functionality on the site but will not prevent you from accessing our content.

4. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and inquiries.
• Schedule site visits and project consultations.
• Provide concrete services you have requested.
• Communicate with you about your project, including follow-up after work is complete.
• Improve our website based on aggregate usage data.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. How We Share Your Information

We do not sell or rent your personal information. We may share it in limited circumstances:

• Service providers - We may share information with third-party tools we use to operate our business, such as email platforms, scheduling software, and form services. These providers are contractually required to keep your information confidential and use it only as directed by us.
• Legal requirements - We may disclose information if required to do so by law or in response to a valid legal request from a government authority.
• Business transfers - If our business is sold or transferred, customer information may be included among the transferred assets. We will notify you of any such change via email or a notice on this page.

6. Data Retention

We retain personal information for as long as needed to provide services, respond to inquiries, and maintain business records as required by applicable law. If you would like us to delete your information, contact us at team@concreteguilford.com and we will respond within a reasonable time. We may retain certain information as required by law or for legitimate business purposes even after a deletion request.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Know what personal information we hold about you.
• Request a copy of your personal information.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Opt out of any marketing communications at any time by contacting us directly.

To exercise any of these rights, email us at team@concreteguilford.com. We will respond within a reasonable time.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact us at team@concreteguilford.com and we will delete it promptly.

9. Links to Other Websites

Our website may contain links to third-party websites such as review platforms or mapping services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any information.

10. Security

We take reasonable measures to protect the information you submit, including using secure form providers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please use your judgment about the sensitivity of the information you share.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any update constitutes your acceptance of the revised policy.

12. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, contact us: